Names heart necklace

Products will be shipped to the address entered by the customer during the purchase process in the online store.

Processing and Preparation Time:
The store commits to shipping the product within 14 business days from the receipt of payment confirmation, unless otherwise specified.

Shipping Methods:
The store offers two shipping options within Israel:
1. Registered Mail - up to 8 business days from the day of shipment.
2. Home Delivery:
   - Up to 4 business days for major cities.
   - Up to 7 business days for rural areas.

International Shipping:
1. Standard Mail - up to 14 business days.
2. Express Shipping (FedEx) - up to 7 business days.

For our full policy please click here

Jewelry Warranty*

*Warranty Terms:*

1. The warranty for the jewelry is valid for one year from the date of purchase.
2. The warranty covers the color of the jewelry only.
3. The warranty does not cover breakage or tears in the product.
4. The product can be sent for repair at a nominal fee, which will be determined based on the issue with the product.
5. Please notify us if there is a need for repair.
6. The cost and responsibility of sending the product for repair lie with the customer.
7. It is important to track the item and ensure it reaches us. We are not responsible if the product is lost or damaged during shipment.